ServiceNow Reporting

How does ServiceNow enables you to create and distribuite reports

• In this section, Reporting within the ServiceNow application will be defined.
• Additionally, this section will cover how ServiceNow Reporting enables you to create and distribute reports that show the current state of instance data, such as how many open incidents of each priority there are. Reporting functionality is available by default for all non-system tables.

Results on ad-hoc basis

• ServiceNow Fundamentals covered how to use the reports application to run predefined reports and how to create custom reports that show results prepared on an ad-hoc basis.

When to use different reports

• Takeaways from the Reporting Fundamentals module were how to operate within the reporting lifecycle, how to evaluate and when to use different reports.
• You explored how to create reports, use report roles and visibility, modify, and share reports in ServiceNow along with an introduction to the reporting dashboard.