Create a report for a group
- impersonate some guy
- reports > view/run
- click All from the header options
- search for incidents by priority
- click Incidents by Priority and State
- select Data breadcrumb
- update name to Incidents by Priority and State (Service Desk)
- from the main reporting area - open condition builder (funnel icon)
- add condition: Assignment group is Service Desk
- from Report Designer header click Run
- Notice the update
- open Save menu by clicking downward-facing arrow and select Insert