Business - When: Display

• Execute after the data is read from the database and before the form is presented to the user
• Primary purpose if to populate g_scratchpad global object
• Example: Provide Client Scripts with access to data from other records

Display Business Rule execute when a user requests a record form. Data is read from the database, the Display rules are executed, and the form is presented to the user.

The g_scratchpad global object has no property/value pairs unless populated by a Display Business Rule. For example, the sys_created_by and sys_created_on fields are not part of the Incident form. To access their values from a Client Script would require a call to the server. Server calls are expensive from a processing time perspective and should be avoided. Instead, the Display Business Rule populates g_scratchpad object when form loads and the Client Script reads the values from g_scratchpad object.

Display Business Rule

g_scratchpad.createdBy = current.sys_created_by;

g_scratchpad.caller = current.caller_id;

g_scratchpad.callerDV = current.caller_id.getDisplayValue();

Client Script

if(g_scratchpad.createdBy == "admin"){
g_form.setValue("opened_by", g_scratchpad.caller, g_scratchpad.callerDV);
}