Integrations

The servicenow platform integrates with many third-party applications and external data sources to share business data

Included standard integrations for servicenow

• Login
• LDAP
• Communications
• Monitoring
• Discovery & System Management

Most common processes required for integration

• The most common processes required for integration are the
  • CMDB,
  • Incident Management,
  • Problem Management,
  • Change Management,
  • User Administration, and
  • Single Sign-On.

Techniques Used

• A variety of techniques can be used, most notably
  • Web Services,
  • LDAP,
  • Excel,
  • CSV and
  • email, as well as any industry standard technologies that use SOAP or REST WSDLs.