User Criteria

The Flow Designer is an interface for building and enabling rich process automation capabilities, known as flows

User Criteria defines conditions that are evaluated against users to determine which users can access Service Catalog items

You can apply several user criteria records to a single catalog item or category

User Criteria is applied to an item or category

To apply user criteria to an item or category, open the respective record and navigate to the Available For or Not Available For related lists.

NOTE: These related lists are not on the form by default and must be added by configuring the form.

Next, click Edit to add an existing user criteria record, or click New to create a new one.

Save the record to associate the user criteria record with the item or category.

NOTE: The Not Available For settings override the Available For settings.

A user on the Not Available For list cannot access an item or category, even if that user is also on the Available For list.