What is a serviceNow Task

• Assigned or Completed Record by user

A task is any record that can be assigned or completed by a user in servicenow

• How to create a task record?

A task record is created from a table that extends the task table

• Closed State

work is performed upon a task it and eventually moves to a closed state

• ITIL Processes

Within ServiceNow, all ITIL processes are handled through task