Use the application navigator and its filter to acces different areas of ServiceNow

Log on to your training Instance

1. Double click all applications navigator to expand / collapse all
2. Locate the incident

Use the filter navigator

1. Application menu > Module name
   1. indicates the navigation path to use in the expanded application navigator
2. Incident > create new
3. Application navigator > filter navigator
   1. Type self-service in the filter navigator
   2. Scroll down if it's not visible right away
4. Self Service > Service catalog
5. Type service in the filter navigator