Create a Business Rule

1. Create a new Business Rule

2. Name: Lab 5.3 Display Business Rule
   Table: Incident [incident]
   Active: Selected
   Advanced: Selected
   When: display
   Order: 150
   

3. Examine and write the script:

4. (function executeRule(current, previous /*null when async*/){
   
       g_scratchpad.resolvedByFirstName = current.resolved_by.first_name;
       g_scratchpad.resolvedByLastName = current.resolved_by.last_name;
   
       if(current.reopen_count.nil()){
           g_scratchpad.reopenCount = "0";
       }
       else{
           g_scratchpad.reopenCount = current.reopen_count;
       }
   })(current, previous);
   

5. Select Submit