Test Your Work

  1. Open an Incident in a Resolved state
  2. If the Resolved by field has no value, enter the user of your choice and Save the Incident
  3. Change the State to In Progress
  4. Did the confirmation dialog box appear? Did the g_scratchpad properties resolve correctly? If not, debug and re-test
  5. Select the Cancel button in the confirmation dialog box
  6. What happened to the State field? Is this the expected behaviour? If not, debug and re-test
  7. Change the State to In Progress
  8. This time select the OK button in the confirmation dialog box
  9. Save the record, remain on the form
  10. Set the State to Resolved
  11. Save the record, remain on the form
  12. Set the State to In Progress
  13. Did the reopen count increase by 1 correctly? If not, debug and re-test
  14. Make the Lab 5.3 Display Business Rule inactive
  15. Make the Lab 5.3 ResolvedBy Client Script inactive

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