WebServices - REST

• Publisher
  • Allows a web Service user (consumer) to make a request and receive a response
  • Instructs the consumer how they should interact with the web Service
• Consumer
  • Makes a request to the web service
  • Receives a formatted requested from the web service
  • Data within the response may be used in the consumer application

Publisher of Web Services (Publishing/Producing)

• Publishing a Web Service in ServiceNow that can be consumed by a third party can be accomplished by creating a new Inbound Web Service
• Publishing Web Services for clients to invoke (consume)
• Publisher of Web Services means making an interface available for clients to make requests to
• Often also includes publishing documentation that informs clients what operations are available and what format requests and responses should follow

Consumer of Web Services (Consuming)

• Consuming a third-party Web Service from ServiceNow can be accomplished by creating a new Outbound SOAP Message
• Invokes/consumes published Web Services
• Web Services often provide CRUD operations on data or application-specific operations.