Checking for Events

  • Check for generated events in System Policy > Events > Event Log - Created is the time when the event was added to the queue - Parm1 and Parm2 field show resolved values - Processed is the time when the event was processed - Processing duration shown in milliseconds - If the Queue field is blank, the event was processed by the default queue

Created - date and time of the event for the locate of the machine running the ServiceNow instance.
Name - name of the event.
Parm1 - event-specific value dependent on the event and the recipient.
Parm2 - event-specific value dependent on the event and the recipient.
Table - database table acted on by this event.
Processed - date and time the event was processed. This time reflects the locate of the machine running the ServiseNow instance
Processing duration - time taken to process this event in milliseconds.
Queue - processor queue name.

The Processed time should be within 30 seconds ( or whatever the Interval is for the Schedule Item ) of the Created time.

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