Implementation Considerations

Questions to consider before implementing a cmdb

1. How is data entered or imported then managed?
   1. Consider people, process, and technology
2. Where is data stored?
   1. Identify and extend tables accordinly
3. What data is necessary?
   1. Store only the data being used and omit unused data fields
4. When should imports or refreshes of ci data happen?
   1. Schedule imports to maintain up-to-date date

Help the help desk and discovery are efficient methods for gathering configuration item data