Best Practices

• Condition Builder - Use a Condition builder whenever possible to configure your instance!!
• Syntax Editor Macro - Create a Syntax Editor Macro to quickly insert commonly used syntax
• Expand Large Scripts - Expand the Script Editor when editing large scripts
• Identify the Scope - Identify the Scope of your script to ensure it only affects the resources in the same scope
• Community - ServiceNow websites are more than just product documentation; make good use of the Community
• SNUG - Join at least one SNUG
• Methods - Use the g_form methods to manage the form and form fields
• Properties - Use the g_user properties and methods to access information about the currently logged in user
• Narrow number of calls - Make as few calls to the server as possible
• Callback to Async - Include a callback to make getReference() calls asynchronous
• Errors - Use try/catch to find runtime errors
• Debugging - Use methods and debugging strategies appropriate to Mobile, Desktop, or both
• Comment your scripts!!