Preparation

  1. Open Beth Anglin's user record and set her password. Record the new password
  2. Add the Problem application to the Mobile Navigator ->
  3. Navigate to System Mobile UI > Navigator Apps
  4. Select New
  5. Configure the form:
  6. Name: Problem
    Order: 400
    Active: Selected
    Roles: itil
    
  7. Select Submit
  8. Create a Create New Mobile Module from an existing desktop Module ->
  9. Navigate to System Definition > Modules
  10. Locate and open the Problem table's Create New module
  11. Select the New Mobile Module Related Link
  12. Select Submit

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