Create the infinity list view
- incident > open
- list column header
- open slushbucket (this creates a new list view)
- column context menu
- configure
- list layout
- Open view name drop down menu (under available and selected buckets)
- select new
- enter view name infinity
- icon> adds icon > removes
- save
- impersonate to confirm
- incident > open
- list context menu > view
- select infinity