Configuration vs Customizations

Configurations

• Uses best practices
• Uses API's
• Shouldn't make changes to the code baseline

Customizations

• Changes to the code from the baseline installation of an instance

Best Practices

• Avoid Customizations

How to add customizations

• Duplicate record of the code that is to be customized
• Inactive the original code
• only make changes to the duplicated code

Example of Configuration

1. Resolution code to mandatory field
2. UI Policy - Used UI Policy to meet requirement

Example of Customization

1. Add additional fields to gather data on the catalog checkout page
2. A change to UI Macro (like Catalog checkout page) would be a customization
3. 3rd party features