Test Your Work
- The System Administrator does not have 'itil_admin' role - so you don't have to impersonate
- Select Try It on the Brother Network-Ready Printer Toner Catalog Item's Headbar bar
- Confirm only black printer cartridges are available for selection. If not, debug and re-test
- Impersonating Bow Ruggeri (user with 'itil_admin' role)
- Navigate to Self-Service > Service Catalog
- Use the Search catalog field to locate Brother Network-Ready Printer Toner Catalog Item. Select it when it appears in the drop-down list
- Select the Brother Network-Ready Printer Toner name to open the Catalog Item
- Confirm Bow can order both black and CYM printer cartridges. If not, debug and re-test
- End the impersonation - You should be logged in as a System Administrator