Step 2: Create a Queue (optional)

• Open System Scheduler > Scheduled Jobs > Scheduled Jobs
• Open the text index events process Scheduled Job - IMMEDIATELY select Insert and Stay to make a copy of the record
• Modify the parameters of the new record 1. Change the value in the Name field 2. Pass the user-defined queue name in the Job context field

CAUTION!
Do not overwrite the text index events process Schedule Item!
Overwriting the text index events process Schedule Item removes ServiceNow's ability to process that baseline queue. Use Insert and Stay as soon as possible to save your new Schedule Item.

The value passed to the GlideEventManager() method must match the value of the Queue field in the Event Registry.

By default, the schedule checks for messages in this queue every 30 seconds. ( Trigger type = Interval and Repeat = 30 seconds .)

Sending and event to the text index events process queue could potentially delay processing of higher priority events. For example, if an event is generated every time a record is imported, a large Import Set could delay processing of the more important Priority1Event.

Use this feature only when there is a possibility of long Script Action Processing times or rapid generation of events causing hight volumes in the queue.